The Social Security Administration office in Knoxville is conveniently located in the Cedar Bluff area of West Knoxville, providing essential services to residents throughout East Tennessee. This comprehensive guide will help you find the exact location and provide all necessary details for your visit.

Official Address

9031 Cross Park Drive
Knoxville, TN 37923

Area

Cedar Bluff / West Knoxville

County

Knox County, Tennessee

Zip Code

37923

Interactive Map and Location

The Social Security office is strategically located in the Cedar Bluff business district, making it easily accessible from major highways and public transportation routes. Use the interactive map below to view the exact location and plan your route.

Detailed Location Information

Understanding the exact location of the Knoxville Social Security office helps ensure you arrive at the correct building and can plan your visit effectively. Here are comprehensive details about the office location and surrounding area.

Building Details

  • Professional office complex
  • Ground floor accessibility
  • ADA compliant facilities
  • Clear signage for easy identification
View Services

Parking Information

  • Free on-site parking available
  • Handicap accessible spaces
  • Well-lit parking area
  • Security cameras for safety
Parking Details

Transportation Access

The Cedar Bluff location provides excellent transportation access for residents throughout the Knoxville metropolitan area. Whether you're driving from downtown Knoxville, Oak Ridge, or surrounding communities, the office is easily accessible via major roadways.

Major Access Routes

  • Interstate 40: Take Exit 380 (Cedar Bluff Road) and follow local directions
  • Interstate 75: Connect to I-40 West, then Exit 380
  • Kingston Pike: Direct access via Cedar Bluff Road intersection
  • Pellissippi Parkway: Exit at Kingston Pike, then to Cedar Bluff

For detailed driving directions from your specific location, visit our comprehensive directions page.

Office Environment and Accessibility

The Social Security office at 9031 Cross Park Drive is designed to serve individuals with various needs and accessibility requirements. The facility maintains professional standards while ensuring comfort for all visitors.

Accessibility Features

The Knoxville SSA office complies with all Americans with Disabilities Act (ADA) requirements, ensuring equal access to services for all community members. Before your visit, you may want to review the required documents to ensure you have everything needed for your appointment.

  • Wheelchair accessible entrances and pathways
  • Accessible parking spaces near the building entrance
  • Elevator access to all office areas
  • Accessible restroom facilities
  • Assistive listening devices available upon request
  • Sign language interpreters can be arranged in advance
  • Large print materials and forms
  • Comfortable seating areas for extended waits

Security and Safety Measures

As a federal facility, the Social Security office maintains strict security protocols to ensure the safety of visitors and staff. Understanding these measures helps you prepare for your visit and ensures a smooth entry process.

Security Procedures

All visitors must pass through security screening upon entry. To expedite this process:

  • Bring valid government-issued photo identification
  • Limit personal items to essentials only
  • Arrive early to account for security screening time
  • Follow all posted security guidelines

For information about scheduling your visit, check our appointment scheduling guide.

Surrounding Area and Amenities

The Cedar Bluff area surrounding the Social Security office offers various amenities and services that may be useful before or after your appointment. This well-developed commercial district provides dining, shopping, and other conveniences.

Nearby Services

  • Restaurants: Multiple dining options within walking distance
  • Banking: Several major banks and ATMs nearby
  • Shopping: Turkey Creek and Cedar Bluff shopping areas
  • Medical Facilities: Urgent care and medical offices in the vicinity
  • Gas Stations: Convenient fuel stops for travelers
  • Public Restrooms: Available in nearby shopping centers

Public Transportation Options

While the Cedar Bluff area is primarily designed for automobile access, public transportation options are available for those who prefer not to drive or don't have access to a vehicle.

Ready to Visit?

Make sure you have all required documents and know the office hours

Contact Information

While the primary focus of this guide is the physical location, having complete contact information ensures you can reach the office if needed. For phone numbers and additional contact methods, visit our phone directory page.

Important Location Notes

  • Office is located in a multi-tenant professional building
  • Look for clear Social Security Administration signage
  • GPS coordinates: 35.9245° N, 84.0865° W
  • Building entrance faces Cross Park Drive
  • Visitor parking is clearly marked

Alternative Service Options

In addition to visiting the physical office location, Social Security offers various online and telephone services that may meet your needs without requiring a trip to 9031 Cross Park Drive. Consider these alternatives for routine transactions:

  • Online Services: Many services available through my Social Security account
  • Telephone Services: Automated and representative-assisted options
  • Mobile Applications: Social Security mobile app for basic services
  • Online Applications: Apply for benefits and services digitally

However, certain services still require in-person visits to the Knoxville office location, particularly those involving identity verification, document review, or complex benefit determinations. For a complete list of available services, review our services overview.

Need help planning your visit?

Learn What to Expect