Quick Answer

Other Social Security offices near Knoxville: Oak Ridge (565 Oak Ridge Tpke, 11 miles), Athens (921 Congress Pkwy N, 42 miles), Morristown (3112 Millers Point Dr), Cleveland (529 Inman St W). Each location offers full SSA services including retirement benefits, disability claims, and Social Security card services.

If you're unable to visit the main Knoxville Social Security office, there are several alternative locations within driving distance. These nearby offices provide the same comprehensive services and may offer shorter wait times or more convenient operating hours depending on your schedule.

Nearby Social Security Office Locations

Oak Ridge SSA Office 11 miles

565 Oak Ridge Turnpike, Oak Ridge, TN 37830
1-800-772-1213 (National SSA Number)
Monday - Friday: 9:00 AM - 4:00 PM
Free parking available

Athens SSA Office 42 miles

921 Congress Parkway North, Athens, TN 37303
1-800-772-1213 (National SSA Number)
Monday - Friday: 9:00 AM - 4:00 PM
ADA compliant facility

Morristown SSA Office 50 miles

3112 Millers Point Drive, Morristown, TN 37813
1-800-772-1213 (National SSA Number)
Monday - Friday: 9:00 AM - 4:00 PM
Public transportation accessible

Cleveland SSA Office 45 miles

529 Inman Street West, Cleveland, TN 37311
1-800-772-1213 (National SSA Number)
Monday - Friday: 9:00 AM - 4:00 PM
Street parking available

Services Available at All Locations

Each of these Social Security offices provides the complete range of SSA services. Whether you visit Oak Ridge, Athens, Morristown, or Cleveland, you can access the same services available at the main Knoxville office:

  • Retirement Benefits: Apply for Social Security retirement benefits or get information about your future benefits
  • Disability Services: File disability claims for SSDI or SSI, check application status, or appeal decisions
  • Medicare Enrollment: Sign up for Medicare parts A, B, C, or D during enrollment periods
  • Social Security Cards: Request replacement cards, report name changes, or update personal information
  • SSI Benefits: Apply for Supplemental Security Income or report changes in income or resources
  • Appeals and Reviews: Request reconsideration of benefit decisions or schedule disability hearings

Important Service Note

All nearby offices operate on appointment-only basis for most services. While some walk-in services are available, scheduling an advance appointment ensures you'll be seen promptly and can complete your business efficiently. Same-day emergency services are limited to urgent situations only.

Distance and Travel Comparison

Office Location Distance from Knoxville Approximate Drive Time Parking Best Access Route
Oak Ridge 11 miles 20-25 minutes Free lot Oak Ridge Turnpike
Athens 42 miles 45-50 minutes On-site parking I-75 North to Exit 49
Morristown 50 miles 55-65 minutes Free parking I-40 East to US-25E
Cleveland 45 miles 50-60 minutes Street parking I-75 South to Exit 20

Choosing the Right Office for Your Visit

When deciding which office to visit, consider these factors beyond just distance. The Oak Ridge location is clearly the closest option, making it ideal for routine services like Social Security card replacement or quick status checks. However, if you need specialized services or have complex cases requiring longer appointments, the Athens or Morristown offices might offer more availability.

What to Bring to Any Office

Regardless of which location you choose, you'll need to bring the appropriate documents and identification. The requirements are identical across all Social Security offices:

  • Photo Identification: Current driver's license, state ID, or passport
  • Social Security Card: Original card or certified copy (if available)
  • Birth Certificate: Certified copy from issuing vital records office
  • Citizenship Documents: Birth certificate, passport, or naturalization papers
  • Service-Specific Documents: Marriage certificates, divorce decrees, military records, or medical documentation as needed

Best Times to Visit

Based on typical patterns, Tuesday through Thursday mornings tend to be less crowded at all locations. The Oak Ridge office, being closest to Knoxville, typically has higher traffic. Consider visiting the Athens or Morristown offices if you need immediate service and the main Knoxville office has long wait times. Check our best times to visit guide for detailed timing recommendations.

Alternative: Online Services

Before making the trip to any physical office, consider whether you can complete your business online. Many Social Security services are now available through the my Social Security account portal. You can:

  • Check benefit payment status and history
  • Request benefit verification letters
  • Change direct deposit information
  • Update contact information
  • Appeal certain decisions online

Online Services Portal

Access many Social Security services online without visiting any office:

Go to my Social Security

Official SSA online portal

Contact Information

All Social Security offices use the same national phone number: 1-800-772-1213. This automated system can help you with basic information and can connect you to local offices when necessary. For specific questions about office locations, current hours, or service availability, the national number will provide the most up-to-date information.

If you need assistance with public transportation options to any of these offices, contact the local transit authorities in each city. The Morristown office has the best public transit access, while Oak Ridge and Cleveland offices are most easily reached by personal vehicle.

Need help preparing for your office visit?

Next: What to Expect at Your Visit