Social Security Office Knoxville Contact Information
Complete phone numbers, address, hours, and contact details for the SSA office in Knoxville, Tennessee
Knoxville Social Security Office Contact Information
Need to contact the Social Security Administration office in Knoxville, Tennessee? This page provides all the essential contact information including phone numbers, address, office hours, and location details to help you reach the SSA office efficiently.
Important Phone Information
The local Knoxville office number (866) 331-9091 connects you directly to staff who can assist with appointments, local services, and specific inquiries. For general questions or after-hours support, use the national number (800) 772-1213.
Office Address & Location
Knoxville Social Security Office
9031 Cross Park Dr
Knoxville, TN 37923
Location Details
The Knoxville Social Security office is conveniently located on Cross Park Drive, easily accessible by car and public transportation. The office provides ample parking for visitors and is wheelchair accessible.
Office Hours & Availability
The Knoxville Social Security office operates on a standard weekday schedule. It's important to note that appointments are recommended for most services to avoid wait times.
| Day | Hours | Status |
|---|---|---|
| Monday | 9:00 AM - 4:00 PM | Open |
| Tuesday | 9:00 AM - 4:00 PM | Open |
| Wednesday | 9:00 AM - 12:00 PM | Limited Hours |
| Thursday | 9:00 AM - 4:00 PM | Open |
| Friday | 9:00 AM - 4:00 PM | Open |
| Saturday | Closed | Closed |
| Sunday | Closed | Closed |
Important Hours Information
- Wednesday hours are limited (9 AM - 12 PM only)
- Office is closed on federal holidays
- Last appointments typically accepted 30 minutes before closing
- Phone lines may have different hours than in-person service
For the most current office hours and any temporary schedule changes, we recommend calling ahead at (866) 331-9091. The office may adjust hours during holidays or for special circumstances.
How to Contact & Schedule Appointments
Contacting the Knoxville Social Security office is straightforward, but knowing the best method for your specific need can save time. Here's how to reach them effectively:
Phone Contact Options
- Local Office Direct: (866) 331-9091 - Best for appointments and local inquiries
- National SSA Line: (800) 772-1213 - General questions and after-hours support
- TTY Service: (800) 325-0778 - Hearing impaired services
Best Times to Call
Phone lines are typically less busy during mid-week (Tuesday-Thursday) and mid-morning (10 AM - 11 AM). Avoid calling on Mondays and right after lunch for shorter wait times. Learn more about the best times to contact the office.
Online Services
Many services can be handled online without visiting or calling the office. Consider using my Social Security account for:
- Checking benefit status and payment history
- Requesting replacement Social Security cards
- Updating personal information
- Downloading benefit verification letters
Official Online Services
For secure online access to your Social Security information:
Access My Social Security AccountOfficial SSA website - secure login required
Contact Information by Service Type
Different services may require different contact methods. Here's how to reach the right department for your specific needs:
Retirement Benefits
For retirement benefit questions, applications, and status updates.
Phone: (866) 331-9091
Disability Benefits
For disability benefit applications, appeals, and case status.
Phone: (800) 772-1213
Social Security Cards
For replacement cards, name changes, and card corrections.
Phone: (866) 331-9091
Before You Contact or Visit
Whether you're calling or planning to visit in person, being prepared will make your contact with the Social Security office more efficient. Here's what you should know:
Information to Have Ready
- Your Social Security number
- Full legal name (including any name changes)
- Date and place of birth
- Phone number and current address
- Specific details about your inquiry or request
Required Documents
If you're planning to visit the office, review the complete list of required documents for your specific service. Having the right paperwork will prevent multiple trips to the office.
What to Expect When You Contact
When you call the Knoxville Social Security office, you can expect:
- Automated menu system for basic routing
- Possible wait times, especially during busy periods
- Identity verification questions
- Professional assistance from trained staff
- Follow-up information or appointment scheduling if needed
For detailed information about what to expect during your visit or call, including wait times and service procedures, check our comprehensive guide.
Ready to Schedule Your Appointment?
Save time by scheduling your visit in advance. Our appointment system helps reduce wait times and ensures you receive the assistance you need.
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