My Social Security Account
Online Access to Benefits & Records
Create a 'my Social Security' account at ssa.gov to view benefit statements, check earnings record, estimate future benefits, apply for benefits, and manage your Social Security information online.
What is My Social Security Account?
My Social Security is your secure online portal to access your Social Security information and services. This free online service allows you to manage your Social Security benefits, check your Social Security records, and handle various transactions from the comfort of your home.
Quick Access
Create your account in minutes and gain instant access to your Social Security information. No need to visit an office or call - everything you need is available online 24/7.
How to Create Your My Social Security Account
Setting up your online account is straightforward and secure. You'll need some basic information and specific documents to verify your identity during the registration process.
Go to ssa.gov and click on "Create an Account" to begin the registration process. Make sure you're on the official government website for security.
Enter your Social Security number, name, date of birth, and current address. All information must match exactly what Social Security has on file.
Answer security questions based on your credit history and provide additional verification as requested. This step ensures your account security.
Choose a strong username and password, then set up security questions. Consider enabling two-factor authentication for added protection.
Official Portal
Create your my Social Security account on the official government website:
Go to SSA.govOfficial Social Security Administration website
Services Available Through Your Online Account
Once you've created your account, you'll have access to a comprehensive suite of services. Whether you need to check your retirement benefits, apply for disability benefits, or manage your information, everything is available in one secure location.
Benefit Management
- View benefit statements: Access your current and past benefit statements instantly
- Check payment history: See all your Social Security payments and dates
- Estimate future benefits: Use calculators to plan for retirement
- Apply for benefits: Submit applications for retirement, disability, or survivor benefits
- Appeal decisions: File appeals online if you disagree with a determination
Personal Information Management
- Update contact information: Change your address, phone number, or email
- Direct deposit setup: Add or change your bank account information
- Request replacement card: Order a new Social Security card online
- Report name changes: Update your records after marriage, divorce, or legal name change
- Earnings record review: Check your annual earnings history for accuracy
Available 24/7
Your my Social Security account is accessible anytime, anywhere. No need to wait for office hours or spend time on hold - manage your Social Security needs on your schedule.
Security and Privacy Protection
Social Security takes the security of your personal information seriously. Your online account uses multiple layers of protection to keep your data safe and secure.
Account Security Features
- Multi-factor authentication: Additional verification steps beyond username and password
- Encrypted data transmission: All information is encrypted during transmission
- Automatic logout: Sessions end automatically for security
- Login attempt monitoring: Suspicious activity triggers security measures
- Regular security updates: System continuously updated with latest security protocols
Important Security Tips
Never share your login credentials with anyone. Social Security will never ask for your password via email or phone. Always log in through the official ssa.gov website.
Troubleshooting Common Issues
If you encounter problems accessing your account or need assistance, several resources are available to help you resolve issues quickly.
Account Access Problems
- Forgot username or password: Use the recovery options on the login page
- Account locked: Wait 24 hours or contact Social Security for assistance
- Identity verification issues: Ensure all information matches your Social Security records exactly
- Browser compatibility: Use a supported browser with cookies and JavaScript enabled
Need Help?
If you need assistance with your online account, you can visit our office during regular business hours or call our office to speak with a representative.
Alternative Access Options
While online access is convenient, we understand that not everyone prefers digital services. You can also access Social Security services by visiting our office in person or calling during business hours.
In-Person Services
If you prefer face-to-face assistance, you can schedule an appointment to visit our office. Our staff can help you with account creation, benefit applications, and any questions you may have about your Social Security records.
- Appointment scheduling: Call ahead to ensure prompt service
- Walk-in services: Limited services available without appointment
- Document assistance: Help with required paperwork and forms
- Translation services: Assistance available in multiple languages
Check our office location and directions to plan your visit. Information about parking and public transportation options is also available to help make your visit convenient.
Frequently Asked Questions
Can I access my account from any device?
Yes, your my Social Security account is accessible from any computer, tablet, or smartphone with internet access. The website is mobile-friendly and works with all major browsers.
How long does it take to create an account?
The registration process typically takes 10-15 minutes. Identity verification may take additional time, and in some cases, you may need to provide additional documentation.
What if I can't verify my identity online?
If online identity verification fails, you can visit our office in person with proper identification. Our staff will help you create your account and verify your identity manually.
Is there a fee to use the online services?
No, creating and using your my Social Security account is completely free. Be cautious of third-party websites that may charge fees for services that are free on the official ssa.gov website.